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Claims and Customer relations


The Customer Service team is all about helping our customers with their insurance claims. Combined with intelligent technology and a highly automated in-house developed CRM system, the team brings interpersonal communication and positive energy and helps solve tricky customer cases. Be it a follow-up question, a response on social media, or an Insurellian who helped a customer receive fair compensation - it is us who make it happen.  โœจ

Our culture

We strive for a stimulating and fun work environment and believe in freedom under responsibility. At the same time, we expect each other to take ownership of our actions and shared mission.

Together we solve problems, reach ambitious goals and celebrate success. โœจ Insurello is a fast-paced startup where you have the opportunity to have a real impact and co-create our processes. Also, we revise and continuously learn how to prioritize and optimize our ways of working.

Our customers view us as helpful and reliable, and that's precisely how we want to be towards each other as well!

Why join us?

  • Exciting and ambitious journey ๐Ÿš€

    We are changing the insurance landscape for the better. We are convinced that we have a product that will aid millions of people; that is why we strive for further development and expansion to enable fair compensation for all.

  • Responsibility and development ๐ŸŒŸ

    We know that a start-up environment is not suitable for everyone. Yet if you are curious and proactive, you will find plenty of opportunities with us to develop and have an impact.

  • Work environment & culture ๐Ÿ’™

    We advocate for transparency and a flat organizational approach. Be it a monthly company update, Friday Demo or a Q&A session with the leadership team - we want everyone to feel encouraged to share ideas and knowledge while challenging each other in a constructive way. We live by our values - reliable, progressive, friendly and helpful!

  • Fair employee benefits ๐Ÿ’Ž

    We offer stock options, fair for the market and among the Insurellians salary, weekly breakfasts and blasting afterworks! We are constantly striving to improve our employee perks & benefits package.

  • Solid backing ๐Ÿ†

    We have a proven and efficient business model. Additionally, the leading Venture Capitalist firms and trusted investors strengthen our credibility, network, and business assets, supporting our accelerated growth phase.

Luntmakargatan 26
111 37 Stockholm Directions kundservice@insurello.se +46 8 128 212 22 View page

Copenhagen, Denmark

Danneskiold-Samsรธes Allรฉ 41
1434 Kรธbenhavn Directions kundeservice@insurello.dk +45 89 80 13 00 View page

Milan, Italy

20100 Milan Directions

Paris, France

40 Rue du Louvre
75001 Paris Directions serviceclient@insurello.fr +33184887990 View page

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