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Head of Operations/COO

Head of Operations/COO

Every year 6 billion SEK of personal accident insurance compensation go unclaimed in Sweden!

One of the biggest reasons is that it is extremely difficult to go through the claims process, and requires both time, knowledge and a lot of patience.

With Insurello, there is no need to be fluent in Försäkringska/insurance, have all the time in the world or have a certain background. We want to help all people claim their accident insurances money instantly online and change the insurance landscape - and we're looking for our Head of Operations/COO to increase our efforts in Sweden (and later, the rest of Europe/world).

What have we accomplished?

  • As of now, we’re helping more than 30 000 people claim their insurances through our platform and the user count is growing by the hour
  • We were awarded the Start-up of the Year award by Business Challenge, and top-100 insurTech start-ups in the world by Fintech Global
  • In 2018 we have raised more than 35 million SEK from leading Venture Capitalist firms and trusted investors who’ve brought in not just money but credibility, network and business assets

Are we looking for you?

We are looking for you who want to have the ultimate responsibility for Insurello's Operations. This includes:

  • Someone who love processes and wants to make them more efficient at all times, while always optimizing for a delightful work atmosphere 
  • Main responsibility for our operations (customer service, claims agents, Legal, HR, operational analysis, etc.)
  • Relationship-builder, both internally and externally (co-operation with insurance companies)
  • Work close with CEO and Head of Finance to connect and forecast future staff needs and key metrics to evaluate operations
  • Coordinator with our law firm, both in terms of user terms and data policy, as well of legal projects in regards of expansion and other
  • Love business development
  • You will also work close to the Product team, where we strive after always making data-driven decisions
  • Be a great storyteller (both internally and externally), have strong empathy who can understand the needs and communicate/sell ideas to team members, stakeholders, and users


  • Interested in working in a start-up and working with something that has a higher purpose than just making money (helping people!!!)
  • You are ambitious and hardworking and appreciate the responsibility to work with an early stage start-up where much is changing. You are passionate about your job, your users and to build a strong brand
  • Great skills in planning, organizing, prioritizing and implementing projects while inspiring others
  • Bonus if you have worked with optimizing processes in consulting, or former role as COO/led hungry high-performing, fun and friendly teams

 Why join us? 

  • We believe we’re building one of the most unique products within the insurance industry that changes the way customers feel about insurance
  • We provide good salary, great stock options and the opportunity to be the last missing piece to the Leadership Team of Insurello
  • You’ll be joining a team of strong business and tech savvy team members who’re looking forward to welcome you as our Head of Operations/COO
  • We’re always focusing our efforts in creating an equal environment with zero bureaucracy and absolute passion for innovation and growth
  • We want to be advocates for justice, since getting a fair compensation shouldn’t require a certain background, energy or knowledge – that right applies to all – and that is exactly what we will fight for. Here you can read one (or many) of our stories; https://www.insurello.se/blogg/manadens-arende-tina-laituri/

Eller vet du någon som skulle passa ännu bättre? Berätta för dem.


Sankt Eriksgatan 63b
112 34 Stockholm Vägbeskrivning marcus@insurello.se

Några fördelar...

  • Var med på en spännande resa 🚀

    Vi förändrar försäkringsbranschen. Vi vill göra det tråkiga och krångliga till det roliga och enkla. Vi har redan hjälpt tusentals människor få rätt ersättning efter de skadat sig.

  • Ansvar och utveckling ⚡️

    Att jobba på startup betyder att det finns massor av möjligheter att påverka och förändra. Det betyder också att du växer och utvecklas snabbare än i andra miljöer.

  • Konkurenskraftig lön, aktieoptioner och förmåner 💰

    Mysiga frukostar ihop varvas med glädjefyllda AWs och spontandans.

  • Stabil backning

    Du får vara med i ett bolag som har några av Sveriges främsta investerare.

Vår kultur

Vi eftersträvar en utvecklande och rolig arbetsplats och tror på frihet under ansvar.

Tillsammans löser vi problem, når högt uppsatta mål och firar framgångar. Här blir du en del av en startup i stark tillväxt, där du får vara med och ta ansvar utifrån dina förutsättningar.

Våra kunder upplever oss som hjälpsamma och pålitliga och precis så vill vi vara mot varandra också!

Jobbar du redan på Insurello?

Var med i rekryteringen och hitta din nästa kollega!

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