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Claims Specialist - Denmark

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Every year billions of euros in personal accident insurance compensation are left unclaimed by insured individuals! Why so? 

One of the biggest reasons is that it is incredibly complicated to go through an insurance claim process. Also, it requires both time, knowledge, and a lot of patience from the injured individual. 

We are Insurello, and we develop the first digital solution that helps people claim their accident insurance compensation instantly online, saving time, simplifying the process, and optimising the level of their compensation. With that, we want to ensure fair compensations for all, changing the insurance landscape for the better, both in Sweden and abroad. 

 

What have we accomplished? 

We're currently helping 80 000+ people claim their insurances through our platform, and the user count is growing by the hour! 

We were awarded the Start-up of the Year award by Business Challenge, and top-100 InsurTech start-ups in the world by Fintech Global

Since 2018 we have raised more than 100 million SEK from leading Venture Capitalist firms and trusted investors who've brought in not just money but credibility, network, and business assets

We have built a winning team of ~80 fantastic and highly motivated Insurellians based in our HQ in central Stockholm. During the first half of 2020, we have doubled the team! 

Are we looking for you?

A key component in the company strategy ahead will be to expand our award-winning business to other geographical markets, and the first one is Denmark.

Therefore, we are looking for you, a Claims Specialist, who will take a key role in establishing Insurello's services on the Danish market. More precisely, you would be one of the first members of the local Danish team and play an essential role in Insurello's launch and growth in Denmark. You will be working hands-on with customer claims and build expertise and structure around the service.

The responsibilities will include but not be limited to:
  • Handling and solving customers' insurance claims
  • Contacting customers (i.e., calling and e-mailing) to get a full picture of their insurance claims
  • Solving tricky cases in a time-effective matter with, e.g., complicated accident case or treatment timelines
  • Building and internally sharing knowledge about the Danish personal accident insurance market, its laws, and processes
  • Helping developing processes and templates needed for the Danish market and continuously optimising these to achieve operational excellence.
We believe that you are:
  • Fluent both in Danish and English. Our internal language is English, but this role has Danish proficiency as a prerequisite 
  • Probably early in career, yet 2 – 3 years experience of handling personal accident claims is highly meriting
  • Strong at researching and building knowledge
  • A passionate person for delivering high-quality customer service and value
  • Able to create structures where they haven't existed before, yet be able to refine these structures continuously in an agile way
  • Exited to work in a high paced start-up with a higher purpose (helping people and not just making money)
  • Thriving working in an ever-changing environment because you see this environment as an opportunity for your own growth.


Why join us?

We are convinced that we have a product that will aid millions of people and move an extremely sluggish industry towards a positive and customer-friendly direction. At the same time, we know that the key to success is the right people, working together in a functioning team, always having fun, and getting challenged continuously.

  • We are all passionate about the meaningful service that our brand, product, and Insurellians provide, helping consumers get the right and more fair compensation;
  • With this role, we present a unique opportunity to join the business during a very exciting time! It is both developing, rewarding, and essential role for the next phase in the company's development;
  • You'll be joining the existing Expansion team, currently comprising eight members, so you are not on your own!
  • We focus on creating an intuitive and inspiring customer experience that is also streamlined and visually appealing to various demographics;
  • We're always focusing our efforts on creating an equal and flat environment and absolute passion for high-quality service, innovation, and growth


That right applies to all. Here you can read a few of our stories

We hope you want to be a part of our team and help us succeed in our ambitious journey! Please apply with your CV and a short pitch in English, so we could get to know you a little better. 

Känner du några som skulle passa ännu bättre? Berätta det för dem.

Denmark

1550 Copenhagen Vägbeskrivning

Några fördelar...

  • Var med på en spännande resa 🚀

    Vi förändrar försäkringsbranschen. Vi vill göra det tråkiga och krångliga till det roliga och enkla. Vi har redan hjälpt tusentals människor få rätt ersättning efter de skadat sig.

  • Ansvar och utveckling ⚡️

    Att jobba på startup betyder att det finns massor av möjligheter att påverka och förändra. Det betyder också att du växer och utvecklas snabbare än i andra miljöer.

  • Konkurenskraftig lön, aktieoptioner och förmåner 💰

    Mysiga frukostar ihop varvas med glädjefyllda AWs och spontandans.

  • Stabil backning

    Du får vara med i ett bolag som har några av Sveriges främsta investerare.

Vår kultur

Vi eftersträvar en utvecklande och rolig arbetsplats och tror på frihet under ansvar.

Tillsammans löser vi problem, når högt uppsatta mål och firar framgångar. Här blir du en del av en startup i stark tillväxt, där du får vara med och ta ansvar utifrån dina förutsättningar.

Våra kunder upplever oss som hjälpsamma och pålitliga och precis så vill vi vara mot varandra också!

Jobbar du redan på Insurello?

Var med i rekryteringen och hitta din nästa kollega!

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  • Alice W
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  • Anton
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  • CF
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